Refund and Returns Policy

Returns Policy

Due to the nature of our products, all Skin and Hair Care products cannot be returned once received and opened.
Returns are only accepted if the reason for return is one of the following:

  • Wrong Item Received

  • Defective Item

  • Used Item

To be eligible for a return, the item must be unused, unopened, and in the same condition you received it, and must be in its original packaging.
A receipt or proof of purchase is required to complete your return.


Return Process

  1. Request a return by contacting us via Email.

  2. The returned order will be collected by our courier service.

  3. Items will be inspected for return eligibility.

  4. If eligible, your refund will be processed minus shipping fees.


Contact Us

For any inquiries regarding our returns policy:
Email: support@eyoubella.com

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