Order Delivery and Cancellation

Because your convenience is our priority, we confirm every order through our Customer Service team within 24 hours of placing it.
For any issue regarding your order, please contact us directly through website livechat or contact Email — not the shipping company or social media pages.
We follow up on the delivery process and will contact you if your order is delayed or rejected within 3 days.
If you face any problem after receiving your order, please reach out to us so we can take the appropriate action.

Please note that our official business days are Sunday to Thursday. Fridays and public holidays are off for our team and the shipping companies.

Delivery Schedule

  • We process and ship orders 6 days a week, except Fridays.

  • The shipping timeline is 3–5 working days from order confirmation.

  • You will receive an SMS from the shipping company with the COD amount and the courier’s contact information once your order is out for delivery.

Cancelling Your Order

You can cancel your order within 48 hours of placing it.
To cancel an order, please contact us via website livechat or contact Customer Service via:

Shopping Cart

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